Enterprise Transformation and Operational Excellence

I turn complex operations into governed, measurable performance.

I lead enterprise transformation through portfolio governance, operational excellence, benefits realization, and practical digital enablement.

Across 16+ years, I have worked across shared services, energy, manufacturing, professional services, and complex operational environments.

Mohd Harris bin Zahari in professional business attire
100+initiatives governed at Shell
Over USD 2MShell-validated project savings
40,000+annual productivity hours released at Shell
300+practitioners developed across my career

What I lead

Strategy translated into disciplined execution.

My work connects leadership priorities, delivery governance, operating methods, and benefit accountability.

01

Transformation PMO

Portfolio governance, executive reporting, decision forums, risk management, and delivery assurance.

02

Operational Excellence

Operating model redesign, Lean systems, process improvement, and sustained performance management.

03

Commercial Leadership

Engagement scoping, value-case development, stakeholder alignment, and accountable client delivery.

04

Digital and AI Enablement

Governed automation, practical AI applications, decision support, and human-centered adoption.

How I lead

A six-stage transformation system.

The method changes with the problem. The governance discipline remains consistent.

01Align
02Mobilize
03Govern
04Improve
05Realize
06Sustain

Selected impact

Evidence-led transformation across different operating environments.

These cases focus on the problem, my contribution, the operating methods, and the evidence behind the result.

Employer case | Finance operations

Regional transformation portfolio governance

Governed a regional improvement and digital enablement portfolio affecting more than 300 personnel.

  • 100+ initiatives governed
  • Over USD 2M validated savings
  • 40,000+ annual hours released
Read case study
Employer case | HR shared services

APAC continuous improvement system

Built a governed improvement capability for shared services spanning eight APAC countries.

  • FCR: 36.0% to 74.2%
  • Resolution: 4.8 to 0.9 days
  • CSAT: 52% to 88%
Read case study
Anonymous client | Manufacturing

Precision manufacturing performance

Supported a Lean transformation addressing equipment performance and changeover losses.

  • OEE: 54.2% to 83.8%
  • Changeover reduced by 83.7%
  • Client identity withheld
Read case study

AI Lab

Transformation Portfolio Governance Cockpit

A browser-based prototype that demonstrates how AI-assisted reasoning can help leaders evaluate portfolio health, benefits confidence, risks, and executive decisions.

The launch version uses fictional data and transparent decision logic. It contains no confidential information and sends no data to an external AI service.

About

Transformation leadership grounded in operating reality.

I combine transformation PMO, Lean Six Sigma, commercial consulting, shared-services leadership, and digital governance. My experience spans Shell, PETRONAS, Intact Prolink, Lean Applied, and independent advisory work.

I hold Project Management Professional certification and advanced Lean Six Sigma credentials. My current development includes practical artificial intelligence, decision support, and rapid prototype development.

View career journey and credentials

Career experience

Organizations connected to my professional journey.

Shell logo
PETRONAS logo
Lean Applied logo
Intact Prolink logo

Logos identify organizations connected to my professional experience. Their inclusion does not imply endorsement.

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Looking for transformation leadership that connects strategy with execution?

I am open to senior transformation, operational excellence, PMO, strategy execution, and selected advisory opportunities.